Frequently Asked Questions

Work out how many websites, mailboxes and databases you’ll need and how much storage they’ll take. The comparison table shows what each plan includes. If you’re unsure, tell us what you’re building and we’ll help you find a fit.

We create your hosting account once we receive payment and approve your order. Your welcome email includes the sign-in details. If you’re registering a domain, changing DNS or moving an existing site, allow extra time for those steps.

Use cPanel to upload website files, manage databases and domains, and set up any mailboxes included in your plan. If you know the name of the tool you need, type it into the cPanel search box.

Yes. You can leave the registration with your current provider and point the domain to your Plenty Host account using the settings in your welcome email. If you already use the domain for email, check your mail records before changing nameservers.

Get in touch before you move. We’ll confirm what we can transfer and whether a fee applies. Have a copy of your website files and databases ready, and keep your old hosting active until you’ve tested the new site.

Choose a plan that meets the needs of your WordPress site and plugins. You can use the installer in cPanel or upload an existing site. Keep WordPress, themes and plugins up to date, and take a backup before making major changes.

If your plan includes email, you can create addresses such as hello@yourdomain.com in cPanel. Use webmail to read your messages in a browser, or find the secure connection settings in cPanel to set up your preferred email app.

Check what SSL coverage your plan includes. You’ll need a valid certificate installed for the addresses people use to visit your site. Once it’s set up, test your main domain and the www version if you use one. Contact us if you need help choosing or installing a certificate.

Web hosting includes weekly automated backups. Keep a separate copy of important files and databases, especially before an update or a move. If you need to recover something, support can help you check which restore options are available.

Check that your plan has room for another domain and enough storage and databases for the new site. If you’re running out of space or need more resources, contact us. We can help you compare a larger hosting plan with a VPS.

Yes. You can register the name now and connect it to a website or email service whenever you’re ready. Registration secures the address for you, while hosting gives your website a place to run.

Pick a name people can say, spell and remember. Before you register it, check the renewal price as well as the first-year price. If you’re choosing an extension for a business, a familiar one can be a good starting point. Check whether it has any registration requirements.

Yes. Keep the registration with your current provider and point the domain’s DNS records to Plenty Host. If you’d rather manage the registration with us as well, you can transfer it separately.

We submit your registration after payment and order approval. The registry may ask you to verify your contact details or eligibility. Once the registration goes through, you can connect the domain to your site and email. DNS settings may take time to show up everywhere.

Open your domain in the Control Panel to change its nameservers. To edit individual DNS records, sign in to the provider that hosts those nameservers. If you’re moving DNS to a new provider, copy the records your website, email and verification services use before you switch.

Your browser, device or internet provider may still be using an older DNS result. Check that the new record is correct at your DNS provider and give the old result time to expire. If you’re moving a live site, keep the old website and email service running during the switch.

For many extensions, you’ll need to unlock the domain, get an authorization code (also called an EPP code) from your current registrar and be able to approve the transfer. Check for restrictions on your extension and start well before the domain expires.

A domain transfer changes who manages the registration. Plan a separate move for your website files, databases and mailboxes, and save a copy of your DNS records. The registration transfer itself can take several days, depending on the extension and required approvals.

Check the expiry date, renewal price and auto-renew setting in the Control Panel. Keep your contact and payment details up to date and make sure the payment goes through. Renewing before expiry helps prevent interruptions and possible recovery fees.

Choose an email service, create your mailboxes there and add the DNS settings it gives you. These may include MX records to route mail and SPF, DKIM and DMARC settings to help verify it. You can keep the domain registration and email service with different providers.

A VPS is useful when you need to choose your own operating system, install software or run an application in its own server environment. You’ll also be responsible for maintaining the software you install. If you mainly need to run a website, cPanel hosting may be simpler to manage.

Start with the CPU, memory, storage and transfer your application needs. For a site or app with a regional audience, choosing a server near most of your users can help reduce delays. Select Configure on a plan to see its operating systems and other options.

Setup begins after payment and order approval. When the server is ready, check your welcome email or service details for the next steps. You can follow any setup or management tasks still running under Job Status in the Control Panel.

Depending on your service, you can start or restart the server, open the browser console, review usage and follow background jobs. Supported operating system images also offer password resets and reinstalls. The controls you see depend on the operating system and the state of the server.

Use the Control Panel to manage the network rules and policies your service supports. Before tightening the rules, make sure you’ve allowed the access you still need and keep the browser console available while you test. The provider-level restriction on outbound SMTP port 25 still applies.

Optional paid backup plans offer manual backups and automatic schedules. Check your backup plan in the Control Panel to see what storage and retention it includes. Keep a separate copy of important data, and check the restore point before restoring. A restore overwrites the data currently on the server.

On supported services, choose an image for your plan and follow the confirmation steps in the Control Panel. Save any data you want to keep first, because a reinstall replaces what’s on the server. Windows is available on some plans and requires a separate licence.

Open the browser console from the Control Panel. It gives you access to the server display, so you can investigate a network problem or a firewall change even when SSH is unavailable. Sign in with your operating system credentials as usual.

Check the upgrade options for your service, or tell us what you need and we’ll help you check availability. The choices depend on your plan and available resources. Take a backup and allow for a restart or downtime if the upgrade requires it.

The Control Panel gives you tools to manage the server. You handle the operating system, software updates, application security and data inside it. cPanel is separate and may require a paid licence. If you’d like help administering or moving a server, contact us before ordering so we can agree on the work and any fees.

List the addresses you need to secure, including any subdomains. That will help you compare single-domain and wildcard certificates. Domain validation checks that you control the domain. Extended validation also checks your organization. Ask us to confirm what a certificate covers and what you’ll need to verify before you order.

Complete the validation steps so the certificate can be issued. Then install it on the hosting account, server or proxy that handles HTTPS and make sure it covers the addresses visitors use. Test your public site over HTTPS once it’s installed.

It lets your website use HTTPS to encrypt traffic between the site and its visitors. Keep renewing the certificate and maintain the rest of your site with software updates, strong passwords, backups and appropriate access controls.

Confirm which addresses it needs to cover, how to complete validation and who should receive renewal notices. Follow the certificate provider’s requirements and check whether you need to install a replacement. After the renewal, check the expiry date visitors see on the live site.